Introduction 

In the past weeks, a TOWS analysis was done to find out how well the Angels Home Healthcare Florida can stay competitive, continue offering better services and minimize the rate of Covid-19 infections and impacts. From the analysis, it was noted that that there was a need to come up with a strategic plan. Various strategies will be helpful for the organization in collaboration with the local authorities in supporting the initiatives and monitoring the progress as well as the management process. As such, four specific strategies have been identified, defence strategy, reinforcement strategy, confrontation strategy, and offensive strategy. Again a directional strategy was explored to help the organization achieve effectively achieve the goals. Therefore, this presented focuses on the strategic plan objectives

Revised Aims, Vision and Values

As a part of the directional strategy, Angels Home Healthcare Florida has Aims, vision and value statements. These, together defines the direction that the organization plans to take. Mission is to create an exceptional experience and care for the seniors in the home health care, memory care, and assisted living. The Vision of the organization is a portfolio of health care and long-term care services to meet the needs of the seniors every time and ensure safety within the next decade. The Value statements include: To build a long trusting relationship with the clients, Responsiveness to our clients and staff is our priority and Integrity is our top guiding principle.

 Gap analysis: desired versus actual position

While the organization’s mission is clear on whom they serve and why they serve the population, the mission does not state what kind of image to project to others and what things they bring to the table that others do not. While the organization has a vision, the vision’s timeline is not specific but indicates the next decade. Usually, a good vision should cover from three to five years. Again in terms of value statements, while the organization has value statements, these statements do not reflect how the staff can adhere to these values in the next two and half decades. From this analysis, it is evident that the organization’s directional strategies should be modified to qualify to be among the effective directional strategies.

Overarching Strategy One

The overarching strategy one is connected to the offensive strategy that was formulated earlier. While other sub-strategies were formulated that support the offensive strategy, only one has been used in writing the SMART objectives


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